About This Policy
This Privacy Policy ("Policy") governs the collection, storage, use, disclosure, and protection of personal data by jilf ("jilf", "we", "us", "our") in connection with your use of the jilf online casino and gaming platform accessible at jilf.cam ("Platform"). This Policy applies to all registered players, visitors to the jilf website, and any other individuals whose personal data jilf processes in the course of its operations.
jilf is committed to full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission ("NPC"). jilf also processes personal data in accordance with all applicable PAGCOR data governance requirements and applicable anti-money laundering regulations.
By registering an account with jilf or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not use the jilf Platform and should contact us to close your account.
Data Controller
For the purposes of the Data Privacy Act of 2012, jilf acts as the Personal Information Controller ("PIC") with respect to the personal data of its registered players and platform visitors. As the PIC, jilf determines the purposes for which personal data is collected and the means by which it is processed.
Where jilf engages third-party service providers — such as payment processors, KYC verification providers, or cloud infrastructure providers — to process personal data on its behalf, those parties act as Personal Information Processors ("PIP") subject to written data processing agreements that mandate compliance with the Data Privacy Act and equivalent standards.
Data We Collect
jilf collects personal data through various channels, including account registration, KYC verification submissions, payment transactions, platform usage activity, and direct communications with our support team. The categories of personal data we collect include the following:
| Category | Specific Data Points | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID type and number, selfie/photo for liveness verification | Registration & KYC submission |
| Contact Data | Philippine mobile number (+63), email address, residential address (province/city) | Registration form |
| Financial Data | GCash / Maya account number (masked), bank account reference, transaction amounts, deposit and withdrawal history | Payment processing |
| Gaming Activity Data | Games played, session duration, wagering amounts, win/loss history, bonus usage | Platform activity logs |
| Technical Data | IP address, device type, operating system, browser type, geolocation data (country/region level) | Automatic collection |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Direct interaction |
| Marketing Preferences | Promotional opt-in/opt-out choices, preferred communication channels | Account settings |
jilf does not knowingly collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. Specifically, jilf does not collect information regarding racial or ethnic origin, political affiliations, religious beliefs, or health data except where expressly relevant to a responsible gaming self-exclusion process.
How We Use Your Data
jilf uses the personal data it collects for the following specific, legitimate purposes:
- Account Registration & Management: To create, verify, maintain, and administer your jilf player account, including processing your jilf Login credentials and authentication.
- Identity Verification (KYC): To verify your identity, age (21+), and eligibility to use the jilf Platform in compliance with PAGCOR licensing conditions and Philippine law.
- Payment Processing: To process deposits and withdrawals via your chosen Philippine payment method (GCash, Maya, BPI, BDO, etc.) and to maintain accurate transaction records.
- Regulatory Compliance: To meet jilf's legal obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and other applicable Philippine legislation, including mandatory reporting to the AMLC where required.
- Platform Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, multi-accounting, unauthorized access, and other security threats to jilf and its players.
- Customer Support: To respond to your queries, complaints, and requests via live chat, email, or other support channels in a timely and accurate manner.
- Responsible Gaming: To implement and monitor responsible gaming tools including deposit limits, session controls, and self-exclusion measures you have activated on your account.
- Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, but only where you have provided explicit consent. You may withdraw this consent at any time through your account settings.
- Platform Improvement: To analyze aggregate, anonymized usage data to improve the jilf Platform's performance, design, and game library in ways that benefit Filipino players.
Legal Bases for Processing
Under the Data Privacy Act of 2012, jilf processes your personal data on the following legal bases:
- Contractual Necessity: Processing required to perform our contract with you — specifically, the jilf Terms & Conditions you accepted upon registration. This covers account management, payment processing, and game delivery.
- Legal Obligation: Processing required to comply with jilf's obligations under Philippine law, including PAGCOR licensing conditions, AML/CTF obligations under AMLA, and KYC requirements. jilf cannot waive these obligations at a player's request.
- Legitimate Interest: Processing necessary for jilf's legitimate business interests where these interests are not overridden by your rights — including fraud detection, platform security, and aggregate analytics for product improvement.
- Consent: Processing for marketing communications and certain non-essential analytics, where jilf relies on your explicit, freely given, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
Cookies & Tracking Technologies
jilf uses cookies and similar tracking technologies (including local storage and session tokens) on the jilf Platform to support its functionality and improve your experience. Cookies are small data files placed on your device when you visit jilf.cam.
- Strictly Necessary Cookies: Required for the Platform to function, including maintaining your jilf Login session, security tokens, and load balancing. These cannot be disabled without breaking core Platform functionality.
- Functional Cookies: Store your preferences such as language settings, game lobby filters, and responsible gaming tool configurations to personalize your experience.
- Analytics Cookies: Aggregate, anonymized data about how users navigate the Platform to help jilf identify improvements. These are used only with your consent.
- Security Cookies: Help detect and prevent fraud, bot activity, and unauthorized access attempts by fingerprinting device characteristics and behavioral signals.
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the jilf Platform, including completing jilf Login. jilf does not use third-party advertising or cross-site tracking cookies.
Sharing Your Personal Data
jilf does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Personal data is shared only in the following strictly defined circumstances:
- PAGCOR and Regulatory Authorities: jilf is legally required to provide player data to PAGCOR and other competent Philippine authorities, including the AMLC and the NPC, upon lawful request or as part of mandatory regulatory reporting obligations.
- Payment Service Providers: Payment data is shared with your chosen Philippine payment processor (e.g., GCash, Maya, BPI, BDO) solely for the purpose of completing deposits and withdrawals. These providers are independent data controllers subject to their own privacy policies and Bangko Sentral ng Pilipinas (BSP) regulations.
- KYC & Identity Verification Partners: Identity documents and verification data are shared with jilf's accredited KYC service providers solely for the purpose of verifying your eligibility to use the Platform.
- Game Software Providers: Limited technical data (such as a pseudonymous player ID and session token) may be shared with jilf's licensed game content providers to deliver game content. These providers do not receive your real name, contact information, or financial data.
- Cloud Infrastructure & Security Providers: Technical and operational data is processed by jilf's cloud infrastructure and cybersecurity service providers under binding data processing agreements that require compliance with the Data Privacy Act.
- Law Enforcement: jilf will disclose personal data to Philippine law enforcement authorities where legally compelled to do so by a valid court order, subpoena, or equivalent legal process.
International Data Transfers
Some of jilf's technical service providers — including cloud hosting and game software companies — may be based outside the Philippines. Where personal data is transferred to recipients in other countries, jilf ensures that adequate safeguards are in place in accordance with Section 21 of the Data Privacy Act and NPC guidelines on cross-border data transfers.
These safeguards include written data processing agreements incorporating standard contractual clauses, binding corporate rules where applicable, and assessments of the data protection laws of the recipient country. jilf will not transfer your personal data to a country that does not provide an adequate level of protection unless the required contractual safeguards are in place.
Data Retention
jilf retains your personal data for no longer than is necessary for the purposes for which it was collected, subject to the following retention standards:
- Active Accounts: Personal and account data is retained for the duration of your active account relationship with jilf.
- Closed Accounts: Following account closure, jilf retains player records for a minimum of five (5) years in compliance with PAGCOR licensing requirements and AMLA record-keeping obligations.
- Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction as required by AMLA.
- Support Communications: Customer support correspondence is retained for up to three (3) years from the date of the last interaction.
- Marketing Data: Consent records and marketing preferences are retained until consent is withdrawn and for a reasonable period thereafter to demonstrate compliance.
When personal data is no longer required and no legal retention obligation applies, jilf securely deletes or anonymizes it in accordance with NPC-approved disposal procedures.
Security Measures
jilf implements a multi-layered technical and organizational security framework to protect your personal data against unauthorized access, accidental loss, destruction, or unlawful processing. These measures include:
- 256-Bit SSL/TLS Encryption: All data transmitted between your device and jilf servers is encrypted using industry-standard TLS 1.2 or higher protocols, the same standard used by Philippine banks and financial institutions.
- Access Controls: Strict role-based access controls limit which jilf personnel can access personal data, based on the principle of least privilege. Access logs are maintained and regularly audited.
- Two-Factor Authentication: jilf Login supports two-factor authentication to prevent unauthorized account access even if credentials are compromised.
- Intrusion Detection & Monitoring: Real-time monitoring systems detect and alert on suspicious access patterns, potential breaches, and anomalous behavior affecting player accounts or platform infrastructure.
- Regular Security Audits: jilf engages independent cybersecurity professionals to conduct penetration testing and security assessments on a regular basis.
- Data Breach Response: jilf maintains a documented data breach response plan. In the event of a personal data breach that poses a real risk to data subjects, jilf will notify the NPC within 72 hours and affected players without undue delay, in accordance with NPC Circular 16-03.
Your Privacy Rights
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilf. You may exercise any of these rights by contacting our Data Protection Officer at [email protected]:
- Right to Be Informed: The right to be informed about how your personal data is collected and processed — which this Policy fulfills.
- Right of Access: The right to obtain confirmation of whether jilf holds your personal data and to request a copy of that data, including information about how it has been processed.
- Right to Rectification: The right to request correction of inaccurate, incomplete, or outdated personal data held by jilf.
- Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jilf's legal retention obligations under PAGCOR regulations and AMLA.
- Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller where technically feasible.
- Right to Object: The right to object to the processing of your personal data for direct marketing purposes. Upon receipt of such an objection, jilf will cease processing your data for that purpose immediately.
- Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe jilf has violated your rights under the Data Privacy Act.
jilf will respond to all data subject requests within fifteen (15) business days of receipt. Complex requests may require additional time, in which case jilf will notify you of the extension and its reason within the initial period.
Minors & Age Restriction
The jilf Platform is strictly restricted to individuals who are 21 years of age or older, in full compliance with PAGCOR regulations governing online gaming in the Philippines. jilf does not knowingly collect, store, or process the personal data of individuals below the age of 21.
jilf's KYC verification process is specifically designed to confirm that all registered players meet the minimum age requirement before they can deposit funds or participate in any real-money gaming activity. Where jilf discovers that a registered player is below the age of 21, the account will be immediately suspended, any deposited funds will be returned to the source payment method, and all personal data associated with the account will be securely deleted within a reasonable timeframe subject to any overriding legal obligations.
Parents and guardians who believe a minor has registered on the jilf Platform are encouraged to contact jilf support immediately via live chat or at [email protected] so that appropriate action can be taken without delay.
Changes to This Privacy Policy
jilf reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, PAGCOR regulatory requirements, NPC guidance, or jilf's data processing practices. All material changes will be communicated to registered players via email or a prominent on-platform notification at least fourteen (14) days before the revised Policy takes effect, except where immediate changes are required by law or regulatory directive.
The effective date at the top of this Policy indicates when the current version came into force. Your continued use of the jilf Platform after the effective date of a revised Policy constitutes acceptance of the updated terms. If you do not agree with any changes to this Policy, you may request account closure by contacting jilf support.
Contact Us & Complaints
For any questions, concerns, or formal requests relating to this Privacy Policy or jilf's data processing practices, please contact our Data Protection Officer through the following channels:
- Email: [email protected] — Subject line: "Data Privacy Inquiry" (displayed as plain text, not a clickable link)
- Live Chat: Available 24/7 via the jilf on-site widget at jilf.cam
- Operations: Philippines Operations Center
If you are not satisfied with jilf's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters in the Philippines.
How jilf Protects Your Data
Privacy protection at jilf isn't just a legal requirement — it's a genuine commitment to every Filipino player who trusts us with their personal information.
Data Privacy Act Compliance
jilf operates in full compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012. All data processing activities are registered with the National Privacy Commission and subject to regular compliance review.
256-Bit SSL Encryption
Every piece of data you transmit via jilf — from your jilf Login credentials to your GCash transaction details — is protected by 256-bit SSL/TLS encryption. This is the same level of security used by Philippine banks like BPI and BDO.
We Never Sell Your Data
jilf does not sell, rent, or trade your personal information to any third party for commercial or advertising purposes — ever. Your data is used exclusively to operate your jilf account, process payments, and comply with Philippine law.
Dedicated Data Protection Officer
jilf has appointed a qualified Data Protection Officer responsible for overseeing all privacy compliance activities. You can contact the DPO directly at [email protected] for any data-related request or concern.
Minimal Data Collection
jilf collects only the personal data that is strictly necessary for your account, regulatory compliance, and the operation of the Platform. We apply the principle of data minimization across all collection and processing activities.
PAGCOR-Aligned Data Governance
All jilf data governance practices align with PAGCOR's requirements for licensed online gaming operators, including player record retention standards, AML transaction monitoring, and KYC data handling protocols.
What the Data Privacy Act Gives You
As a Filipino data subject, RA 10173 gives you meaningful rights over your personal information. jilf fully supports and facilitates the exercise of these rights.
Right to Be Informed
Know exactly what data jilf holds about you, why it was collected, and how it is used — which this Policy fully details.
Right of Access
Request a full copy of all personal data jilf holds about your account and how it has been processed.
Right to Rectification
Have inaccurate, outdated, or incomplete personal data corrected promptly through jilf support.
Right to Erasure
Request deletion of your personal data when it's no longer needed, subject to legal retention obligations under AMLA and PAGCOR rules.
Right to Portability
Receive your data in a structured, machine-readable format and transfer it to another service provider where technically feasible.
Right to Object
Opt out of direct marketing communications at any time. jilf will stop processing your data for marketing immediately upon your objection.
Play with Confidence at jilf
Your personal data is protected by Philippine law, jilf's robust security infrastructure, and a genuine commitment to responsible data handling. Experience a PAGCOR-licensed casino that takes privacy as seriously as it takes your gaming experience.
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